Privacy Policy
PRIVACY POLICY
Steer Clear Driver’s Ed, LLC
Effective Date: August 20, 2026
Last Updated: August 20, 2026
Steer Clear Driver’s Ed, LLC ("Steer Clear," "we," "us," or "our") respects your privacy and is committed to protecting personal information entrusted to us.
This Privacy Policy explains how Steer Clear collects, uses, maintains, and discloses information through our website, www.steercleardriversed.com, our online forms, scheduling services, payment services, and related business interactions.
This Privacy Policy applies to information collected through our website and related online services. It does not replace or modify any separate enrollment agreement, student record requirement, or Steer Clear policy.
1. Information We Collect
Depending on how you interact with Steer Clear, we may collect information including:
Information You Provide Directly
Student name
Parent or guardian name
Mailing address
Email address
Telephone number
Date of birth or age when required for enrollment or services
Driver's license or learner permit information when required for a particular service
Course selection and enrollment information
Scheduling information
Information provided through enrollment, contact, registration, or other forms
Information necessary to process payments
Information voluntarily provided when communicating with Steer Clear
We collect only information reasonably necessary for the purposes for which it is requested, our legitimate business operations, and applicable legal or regulatory requirements.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website host or third-party website technologies. This may include information such as:
IP address
Browser and device type
Operating system
Pages viewed
Approximate geographic information
Referring website
Date and time of visits
Website usage and interaction information
The specific information collected automatically may depend upon your browser, device, and the technologies used by our website and third-party service providers.
2. How We Use Personal Information
Steer Clear may use personal information to:
Process and administer course enrollment.
Provide driver education and Driver Improvement Program services.
Schedule classroom instruction and driving appointments.
Process payments and maintain payment records.
Communicate with students, parents, guardians, and customers.
Respond to questions and requests.
Maintain student and business records.
Meet Tennessee Department of Safety & Homeland Security requirements.
Comply with applicable laws, regulations, court orders, and governmental requests.
Document accidents, incidents, safety concerns, complaints, or disputes.
Support insurance claims and investigations.
Maintain the safety and security of students, instructors, employees, and the public.
Operate, maintain, and improve our website and services.
Protect the rights, property, and legitimate interests of Steer Clear and others.
3. Online Forms
Steer Clear uses Google Forms for certain enrollment, registration, contact, and administrative forms.
Information submitted through these forms may include personal and student information necessary to provide services, communicate with customers, maintain records, and comply with applicable requirements.
Information submitted through Google Forms may be processed and stored by Google according to Google's applicable terms and privacy practices.
4. Appointment Scheduling
Steer Clear uses Google's appointment booking services for certain scheduling functions.
Information submitted through appointment scheduling may include names, contact information, appointment details, and other information necessary to schedule or administer an appointment.
Information submitted through Google's services may be processed according to Google's applicable terms and privacy practices.
5. Payment Processing
Steer Clear uses Intuit/QuickBooks to process certain credit card payments.
Payment information submitted through an applicable QuickBooks payment service is processed by Intuit/QuickBooks according to its applicable terms, privacy practices, and security procedures.
Steer Clear does not intentionally collect or store complete credit card numbers or security codes through its website.
6. Website Hosting and Technology
Our website is hosted and operated using Squarespace.
Squarespace and technologies associated with our website may collect technical information about visitors and website usage, including information necessary to operate, secure, maintain, and improve the website.
The collection and processing of information by Squarespace is also subject to Squarespace's applicable privacy practices and terms.
7. Cookies and Similar Technologies
Our website and third-party services used in connection with the website may use cookies or similar technologies.
These technologies may be used for purposes such as:
Website functionality
Security
Remembering preferences
Understanding website usage
Website performance
Analytics or similar operational purposes
You may be able to control cookies through your browser settings. Disabling cookies may affect certain website functions.
8. How We Share Personal Information
Steer Clear does not sell personal information.
We may disclose personal information when reasonably necessary to:
Provide services requested by the individual.
Process payments.
Schedule appointments.
Operate our website and online services.
Maintain student records.
Comply with applicable laws and regulations.
Respond to legally valid requests from courts, governmental agencies, law enforcement, or regulatory authorities.
Meet Tennessee Department of Safety & Homeland Security requirements.
Respond to accidents, insurance claims, investigations, complaints, or legal proceedings.
Protect the safety, rights, property, and legitimate interests of Steer Clear, its students, instructors, employees, or others.
Service providers who perform functions on our behalf, such as website hosting, form processing, scheduling, payment processing, or related business services.
We do not authorize third-party service providers to use information provided to Steer Clear for purposes unrelated to the services they provide to us, except as otherwise permitted or required by law or by their own applicable terms.
9. Third-Party Websites
Our website may contain links to third-party websites, including governmental agencies, educational organizations, social media platforms, and other resources.
For example, our website may contain a link to Facebook. The presence of such a link does not mean that Facebook collects information through our website or that Steer Clear controls Facebook's privacy practices.
When you leave our website and visit a third-party website, that website's own privacy policy and terms apply.
Steer Clear does not control and is not responsible for the privacy practices, security, content, or availability of third-party websites.
10. Student Records
Steer Clear maintains student information and records as necessary to:
Provide educational services.
Document course participation and completion.
Meet Tennessee Department of Safety & Homeland Security requirements.
Satisfy applicable legal and regulatory obligations.
Support insurance and safety requirements.
Address complaints, disputes, accidents, or other incidents.
Maintain legitimate business records.
Certain records may be retained for periods required by law, regulation, insurance requirements, or legitimate business purposes.
11. Video and Dashcam Recording
Steer Clear records interior and exterior dashcam footage during behind-the-wheel instruction for safety, insurance, training, and incident-documentation purposes.
Information regarding the recording, use, retention, and release of such footage is addressed in Steer Clear's Video & Filming Policy.
12. Information Concerning Minor Students
Steer Clear provides driver education services to minors. We may collect information concerning minor students when reasonably necessary to enroll the student, communicate with the parent or guardian, provide instruction, schedule services, maintain required records, and comply with applicable laws and regulations.
Parents and legal guardians may contact Steer Clear regarding information maintained about their student.
Steer Clear does not knowingly sell personal information concerning minor students.
13. Data Security
Steer Clear uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we maintain.
However, no method of electronic transmission, website operation, or electronic storage can be guaranteed to be completely secure.
14. Data Retention
Steer Clear retains personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide services, maintain business and student records, comply with legal and regulatory requirements, resolve disputes, maintain safety and insurance records, and otherwise fulfill legitimate business purposes.
Different types of information may be retained for different periods.
15. Tennessee Consumer Privacy Rights
To the extent applicable under Tennessee law, eligible consumers may have certain rights concerning their personal information, including rights to access, correct, delete, obtain a copy of, or otherwise exercise rights concerning personal information maintained by a business.
Certain information may be exempt from deletion or other requests when Steer Clear is required or permitted by law to retain the information, including information necessary to comply with legal, regulatory, safety, insurance, recordkeeping, or other legitimate obligations.
To submit a privacy-related request, contact:
Steer Clear Driver’s Ed, LLC
Attn: Privacy Request
304 Cherokee Street
Kingsport, TN 37660
jubilee@steercleardriversed.com
423-922-8727
We may take reasonable steps to verify the identity and authority of a person making a request before providing, correcting, deleting, or otherwise disclosing personal information
Where applicable, Steer Clear will provide information concerning the process for appealing a decision regarding a consumer privacy request.
16. No Sale of Personal Information
Steer Clear does not sell personal information to third parties.
17. Changes to This Privacy Policy
Steer Clear may update this Privacy Policy periodically to reflect changes in our business practices, website, services, technology, or applicable law.
The "Last Updated" date identifies the most recent revision.
18. Contact Us
Questions or concerns regarding this Privacy Policy may be directed to:
Steer Clear Driver’s Ed, LLC
304 Cherokee Street
Kingsport, TN 37660
Jubilee Lawhead, Owner
jubilee@steercleardriversed.com
423-922-8727